Automate GitHub Issue Enrichment and Response

Automatically process new GitHub issues, extract keywords, check against Google Sheets, format timestamps, and post a comment.

Apps used

Created by navneet chadhokar

Installed by 4 users

When
Default app icon
GitHub
Instant Trigger
Do
IF
    • has specific label or body includes specific content or creator is specific creator
      extract_and_process_text
      Workflow step icon
      Lookup Spreadsheet Row
      format_date_time
      Workflow step icon
      Create a comment in a issue
      Add Step
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Automate GitHub Issue Enrichment and Response

Instructions

Automate GitHub Issue Enrichment and Response

Easily manage your GitHub issue tracking with this smart automation template. Instantly analyze new issues as they come in, extract important details, check your records, and keep everyone updated without manual effort.

Trigger Event

New GitHub Issue Triggered

Whenever a new issue is created in your GitHub repository, this workflow automatically starts. It checks if the issue has a specific label, includes particular content, or is opened by a designated creator.

Actions

1. Keyword Extraction and Text Processing

The automation first extracts important keywords from the issue (like "bug", "feature", or "fix") and makes the text easier to read by removing any unwanted formatting. This helps you quickly understand what the issue is about.

2. Lookup in Google Sheets

Next, it checks your connected Google Sheet to see if a similar issue or topic already exists. If not found, it can create a new record. This keeps your spreadsheet in sync and up-to-date.

3. Date and Time Formatting

The workflow then formats the time and date related to the issue, making sure it's clear, standardized, and easy to reference, including the day and time zone.

4. Post a Comment on the Issue

Finally, the automation posts a comment directly on the GitHub issue with the formatted date and time or any important note you want, so everyone is notified promptly.

Benefits

  • Saves time on manual triaging and response
  • Ensures issues are always recorded and tracked
  • Keeps your team and stakeholders informed automatically
  • Helps maintain clean, organized records of every issue

Automate this process and let your team work smarter, not harder!

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Frequently Asked Questions

What does this template do and who is it for?

This template automates a specific workflow by connecting multiple apps and removing manual steps. It’s useful for anyone who wants to save time, reduce errors, and streamline repetitive tasks using automation.

Do I need technical knowledge to use this template?

No. You can install and customize this template without writing any code. Everything is done through simple configuration.

Which apps are required, and can I customize or extend the workflow?

Only the apps shown on the template page are required. You can customize messages, add or remove steps, apply conditions, connect more apps, and add extra actions like notifications, data updates, or triggering other automations.

Is this template suitable for real business use and multiple use cases?

Yes. Once configured, it can be used for live workflows and production systems. You can also duplicate the template and customize it for different teams or processes.

How long does setup take, and can I manage the workflow later?

Most templates can be set up in just a few minutes. You can pause, edit, duplicate, or delete the workflow anytime.

Do I need a paid plan, and where can I get help if needed?

You can start with the free plan; limits depend on your viaSocket plan and usage. If you need help, you can contact viaSocket support, check the Knowledge Base, or book a demo.