Automate Instagram DM Auto-Replies

Introduction

Turn new Instagram DMs into quick, helpful interactions—without manual typing. 🤖

Trigger Event

A new Instagram Business DM is received.

Actions

• Instantly fetch the sender’s profile to see if they follow your account.
• If they aren’t following, send a friendly message asking them to follow and provide a button to visit your profile; include a quick “I’m following!” button so they can continue after following.
• If the user taps the GUIDE postback, send a resource guide link so they get what they asked for right away.
• If the message is “hello” or “hi,” send a polite acknowledgment telling them your team will reply shortly.

Benefits

• ✔️ Faster replies that keep users engaged—even after hours
• ✔️ Nudges non‑followers to convert into followers
• ✔️ Instant access to resources on keyword tap (GUIDE)
• ✔️ Reduces manual triage so your team focuses on high‑value chats
• ➜ Consistent, on‑brand responses with fewer errors