Integrate 2Chat with Crystal Ball to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
List Annotations from Crystal Ball when New WhatsApp Message Received in 2Chat
Create Annotation in Crystal Ball in Crystal-ball when New WhatsApp Message Received in 2Chat
Delete Annotation in Crystal Ball when New WhatsApp Message Received in 2Chat
Change Annotation in Crystal Ball when New WhatsApp Message Received in 2Chat
List Annotations from Crystal Ball when New WhatsApp Message Sent via 2Chat
Start from a real workflow other teams are already running.
2Chat
When this happens...
New WhatsApp Message Received
New WhatsApp Message Sent
New WhatsApp Message
WhatsApp Call Received
New Message Reaction
Message Edited
WhatsApp Group Message Received
WhatsApp Group Participant Reacts
Participant Joins WhatsApp Group
Participant Removed From WhatsApp Group
Crystal Ball
Automatically do this!
List Annotations
Create Annotation in Crystal Ball
Delete Annotation
Change Annotation
List Annotations from Crystal Ball when New WhatsApp Message Received in 2Chat
Use this flowCreate Annotation in Crystal Ball in Crystal-ball when New WhatsApp Message Received in 2Chat
Use this flowDelete Annotation in Crystal Ball when New WhatsApp Message Received in 2Chat
Use this flowChange Annotation in Crystal Ball when New WhatsApp Message Received in 2Chat
Use this flowList Annotations from Crystal Ball when New WhatsApp Message Sent via 2Chat
Use this flowCreate Annotation in Crystal Ball in Crystal-ball when New WhatsApp Message Sent via 2Chat
Use this flowDelete Annotation in Crystal Ball when New WhatsApp Message Sent via 2Chat
Use this flowChange Annotation in Crystal Ball when New WhatsApp Message Sent via 2Chat
Use this flowList Annotations from Crystal Ball when New WhatsApp Message in 2Chat
Use this flowCreate Annotation in Crystal Ball in Crystal-ball when New WhatsApp Message in 2Chat
Use this flowEverything you can automate between 2Chat and Crystal Ball.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a new WhatsApp message is received in 2Chat.
Runs when a new WhatsApp message is sent in 2Chat.
Runs when a new WhatsApp message is sent or received.
Runs when a new WhatsApp call is received.
Runs when someone reacts to a message.
Runs when a message is edited in 2Chat, including edits in group conversations.
Action is the task that follows automatically within your 2Chat integrations.
Creates a new contact in your system with the provided contact details.
The "Create Channel" action allows you to set up a new WhatsApp channel
Sets the About text on your 2Chat-connected WhatsApp number.
Sends a text message to a WhatsApp-enabled phone number.
Checks whether a given phone number has an active WhatsApp account.
Creates a new WhatsApp group in your account.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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2Chat is a conversational commerce automation tool for WhatsApp, Instagram, Messenger, and SMS.
Learn moreCrystal Ball is a comprehensive business intelligence and analytics platform designed to provide insights and predictive analytics for businesses. It helps organizations make data-driven decisions by offering tools for data visualization, reporting, and forecasting.
Learn moreSign up for a free viaSocket account, then authorize both your 2Chat and Crystal Ball accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between 2Chat and Crystal Ball as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Crystal Ball. No coding required.
Yes. You can set up a workflow where 2Chat triggers actions in Crystal Ball, and a separate workflow where Crystal Ball triggers actions in 2Chat. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between 2Chat and Crystal Ball. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire 2Chat and Crystal Ball integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.