Connect 2chat and Zendesk Sell to Build Intelligent Automations
Choose a Trigger
When this happens...
New WhatsApp Message Received
New WhatsApp Message Sent
New WhatsApp Message
WhatsApp Order Received
WhatsApp Call Received
New WhatsApp Conversation
WhatsApp Audio Message Transcribed
New Message Reaction
New Edited Message
WhatsApp Group Message Received
WhatsApp Group Participant Reacted
Participant Joined a WhatsApp Group
Participant Left a WhatsApp Group
Participant Was Removed From a WhatsApp Group
WhatsApp Connected Number Status Changed
Choose an Action
Automatically do this!
Update a Company
Stop Sequence Enrollment
Create product in a Catalog
Update product in a Catalog
Find a Task
Create a Lead
Create a Note
Find a Person
Find a Lead
Find a Contact
Find a Deal Stage
Find a User
Find a Product in Catalog
Find a Deal Source
Find a Deal
Find a Company
Create a Person
Create a Company
Create a Task
Create a Deal
Update a Person
Update a Deal
Update a Lead
Retrieve All Contacts
Retrieve All Custom Fields
Retrieve All Deal Sources
Retrieve All Deals
Retrieve All Lead Conversions
Retrieve All Lead Sources
Retrieve All Lead Unqualified Reasons
Retrieve All Lead
Retrieve All Notes
Retrieve All Orders
Retrieve All Pipelines
Retrieve All Products
Retrieve All Tags
Retrieve All Tasks
Retrieve All Users
Use the Built-in Integrations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New WhatsApp Message Received
Triggers when a new message is received on 2Chat.
New WhatsApp Message Sent
Triggers when a new message is sent on 2Chat.
New WhatsApp Message
Triggers when a new WhatsApp message is either sent or received.
WhatsApp Order Received
Triggers when a WhatsApp Order is received on your 2Chat connected number.
WhatsApp Call Received
Triggers when a new WhatsApp call is received.
New WhatsApp Conversation
Triggers when a new WhatsApp conversation is started on your 2Chat connected number.
Do thisActions
Action is the task that follows automatically within your 2chat integrations.
Create a Contact
Create a new contact information to your system.
Create Channel
The "Create Channel" action allows you to set up a new WhatsApp channel
Set WhatsApp Status
Set the WhatsApp Status of your 2Chat-connected Number
Set WhatsApp Profile Picture
Sets the Profile Picture of a 2Chat-connected WhatsApp number to the specified image
Send a WhatsApp Text Message
Send a text message to a WhatsApp-enabled phone number
Send a WhatsApp Media Message
Send a multimedia message like an image, video, document, or audio to a WhatsApp-enabled phone number
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Frequently Asked Questions
To start, connect both your 2chat and Zendesk Sell accounts to viaSocket. Once connected, you can set up a workflow where an event in 2chat triggers actions in Zendesk Sell (or vice versa).
Absolutely. You can customize how 2chat data is recorded in Zendesk Sell. This includes choosing which data fields go into which fields of Zendesk Sell, setting up custom formats, and filtering out unwanted information.
The data sync between 2chat and Zendesk Sell typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between 2chat and Zendesk Sell. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About 2chat
2Chat is a conversational commerce automation tool for WhatsApp, Instagram, Messenger, and SMS.
Learn MoreAbout Zendesk Sell
Elevate your sales process with Zendesk Sell, a powerful sales automation and CRM platform designed to help you close deals faster and build stronger customer relationships.
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