Connect 50 agents and CallRail to Build Intelligent Automations

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50 agents

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CallRail

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Work Item Is Created

Work Item Is Created

Runs when a work item is created in chat.walkover.in, allowing automatic meeting scheduling or team notifications.

Inbound Call Arrives

Inbound Call Arrives

Runs when inbound call arrives

Text Message Sent

Text Message Sent

Runs when text message is sent

Outbound Call Ends

Outbound Call Ends

Runs when outbound call ends.

Call Routing Completes

Call Routing Completes

Runs when Call Routing Completes

Call Modified

Call Modified

Runs when call is modified

Do thisActions

Action is the task that follows automatically within your 50 agents integrations.

create meeting bot

create meeting bot

This action will create a bot in assistant and that bot will join the meeting and record the meeting and key points from the meeting

Create Work Item

Create Work Item

Creates a work item to schedule and manage meetings on chat.walkover.in.

Send Text Message

Send Text Message

Sends a text message to a customer's phone number.

Create Outbound Call

Create Outbound Call

Make an outbound call from your business number to a customer.

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Frequently Asked Questions

How do I start an integration between 50 agents and CallRail?

To start, connect both your 50 agents and CallRail accounts to viaSocket. Once connected, you can set up a workflow where an event in 50 agents triggers actions in CallRail (or vice versa).

Can we customize how data from 50 agents is recorded in CallRail?

Absolutely. You can customize how 50 agents data is recorded in CallRail. This includes choosing which data fields go into which fields of CallRail, setting up custom formats, and filtering out unwanted information.

How often does the data sync between 50 agents and CallRail?

The data sync between 50 agents and CallRail typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from 50 agents to CallRail?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between 50 agents and CallRail?

Yes, you can set conditional logic to control the flow of data between 50 agents and CallRail. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

50 agents

About 50 agents

Facilitate seamless scheduling and management of meetings through the chat.walkover.in platform, enhancing team collaboration and communication.

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CallRail

About CallRail

CallRail is a powerful call tracking and analytics platform designed to help businesses optimize their marketing efforts by providing detailed insights into phone call interactions. It enables users to track, record, and analyze calls to improve customer engagement and enhance marketing strategies.

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