
When this happens...
Work Item Is Created

Automatically do this!
Send Text Message
Create Outbound Call
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a work item is created in chat.walkover.in, allowing automatic meeting scheduling or team notifications.
Runs when inbound call arrives
Runs when text message is sent
Runs when outbound call ends.
Runs when Call Routing Completes
Runs when call is modified
Action is the task that follows automatically within your 50 agents integrations.
This action will create a bot in assistant and that bot will join the meeting and record the meeting and key points from the meeting
Creates a work item to schedule and manage meetings on chat.walkover.in.
Receive data from trigger
Sends a text message to a customer's phone number.
Make an outbound call from your business number to a customer.

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To start, connect both your 50 agents and CallRail accounts to viaSocket. Once connected, you can set up a workflow where an event in 50 agents triggers actions in CallRail (or vice versa).
Absolutely. You can customize how 50 agents data is recorded in CallRail. This includes choosing which data fields go into which fields of CallRail, setting up custom formats, and filtering out unwanted information.
The data sync between 50 agents and CallRail typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between 50 agents and CallRail. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Facilitate seamless scheduling and management of meetings through the chat.walkover.in platform, enhancing team collaboration and communication.
Learn MoreCallRail is a powerful call tracking and analytics platform designed to help businesses optimize their marketing efforts by providing detailed insights into phone call interactions. It enables users to track, record, and analyze calls to improve customer engagement and enhance marketing strategies.
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