Connect 7Shifts and CallRail to Build Intelligent Automations

Choose a Trigger

7Shifts

When this happens...

Choose an Action

CallRail

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Ready to use 7Shifts and CallRail automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Inbound Call Arrives

Inbound Call Arrives

Runs when inbound call arrives

Text Message Sent

Text Message Sent

Runs when text message is sent

Outbound Call Ends

Outbound Call Ends

Runs when outbound call ends.

Call Routing Completes

Call Routing Completes

Runs when Call Routing Completes

Call Modified

Call Modified

Runs when call is modified

Text Message Received

Text Message Received

Runs when text message is received.

Do thisActions

Action is the task that follows automatically within your 7Shifts integrations.

Get Hours and Wages report Detailed

Get Hours and Wages report Detailed

Retrieves either scheduled or actual hours and wages

List Departments

List Departments

List Departments for a company.

List Locations

List Locations

List Locations for a company.

List Roles

List Roles

Lists roles for a company.

Retrive User

Retrive User

Retrieve a specific user by User ID

Send Text Message

Send Text Message

Sends a text message to a customer's phone number.

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Frequently Asked Questions

How do I start an integration between 7Shifts and CallRail?

To start, connect both your 7Shifts and CallRail accounts to viaSocket. Once connected, you can set up a workflow where an event in 7Shifts triggers actions in CallRail (or vice versa).

Can we customize how data from 7Shifts is recorded in CallRail?

Absolutely. You can customize how 7Shifts data is recorded in CallRail. This includes choosing which data fields go into which fields of CallRail, setting up custom formats, and filtering out unwanted information.

How often does the data sync between 7Shifts and CallRail?

The data sync between 7Shifts and CallRail typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from 7Shifts to CallRail?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between 7Shifts and CallRail?

Yes, you can set conditional logic to control the flow of data between 7Shifts and CallRail. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

7Shifts

About 7Shifts

7shifts offers robust settings for managing labor visibility and schedule configuration, including Time Clocking and integration settings for tracking labor data and hiding certain staff members from the schedule.

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CallRail

About CallRail

CallRail is a powerful call tracking and analytics platform designed to help businesses optimize their marketing efforts by providing detailed insights into phone call interactions. It enables users to track, record, and analyze calls to improve customer engagement and enhance marketing strategies.

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