Integrations7ShiftsFreshchat Classic
7Shifts + Freshchat Classic

Connect 7Shifts and Freshchat Classic to Build Intelligent Automations

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7Shifts

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Freshchat Classic

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Frequently Asked Questions

How do I start an integration between 7Shifts and Freshchat Classic?

To start, connect both your 7Shifts and Freshchat Classic accounts to viaSocket. Once connected, you can set up a workflow where an event in 7Shifts triggers actions in Freshchat Classic (or vice versa).

Can we customize how data from 7Shifts is recorded in Freshchat Classic?

Absolutely. You can customize how 7Shifts data is recorded in Freshchat Classic. This includes choosing which data fields go into which fields of Freshchat Classic, setting up custom formats, and filtering out unwanted information.

How often does the data sync between 7Shifts and Freshchat Classic?

The data sync between 7Shifts and Freshchat Classic typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from 7Shifts to Freshchat Classic?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between 7Shifts and Freshchat Classic?

Yes, you can set conditional logic to control the flow of data between 7Shifts and Freshchat Classic. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

7Shifts

About 7Shifts

7shifts offers robust settings for managing labor visibility and schedule configuration, including Time Clocking and integration settings for tracking labor data and hiding certain staff members from the schedule.

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Freshchat Classic

About Freshchat Classic

Freshchat is a modern messaging software designed to help businesses engage with their customers through various communication channels. It offers features like live chat, chatbots, and in-app messaging to enhance customer support and improve customer experience.

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