Connect 8x8 and AgentX
Integrate 8x8 with AgentX to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Conversation With Agent in AgentX when New SMS Event in 8x8
Start Chat And Send Message with AgentX when New SMS Event in 8x8
Send Message to Conversation via AgentX when New SMS Event in 8x8
List All Agents from AgentX when New SMS Event in 8x8
List All Conversations from AgentX when New SMS Event in 8x8
Popular 8x8 + AgentX flows
Start from a real workflow other teams are already running.
Choose a trigger
8x8
When this happens...
New SMS Event
Choose an action
AgentX
Automatically do this!
Create Conversation With Agent
Start Chat And Send Message
Send Message to Conversation
List All Agents
List All Conversations
List All Workforces
Create Conversation With AI Workforce
Create Conversation With Agent in AgentX when New SMS Event in 8x8
Use this flowStart Chat And Send Message with AgentX when New SMS Event in 8x8
Use this flowSend Message to Conversation via AgentX when New SMS Event in 8x8
Use this flowList All Agents from AgentX when New SMS Event in 8x8
Use this flowList All Conversations from AgentX when New SMS Event in 8x8
Use this flowList All Workforces from AgentX when New SMS Event in 8x8
Use this flowCreate Conversation With AI Workforce in AgentX when New SMS Event in 8x8
Use this flowSend SMS in 8x8 when New Conversation in AgentX
Use this flowSend SMS in 8x8 when Get recent messages from AgentX
Use this flowSend SMS in 8x8 when New Agent in AgentX
Use this flowSupported Triggers & Actions
Everything you can automate between 8x8 and AgentX.
When this happensTriggers
A trigger is an event that starts a workflow.
New SMS Event
Trigger's when any sms event occur.
New Conversation
Triggers when New Conversation Started With an Agent.
Get recent messages
Retrieves messages from the selected conversation posted in the last few minutes.
New Agent
Triggers when a new agent is created.
Fetch recent agent messages
Retrieve the agent's messages from the selected conversation that were sent recently.
Do thisActions
Action is the task that follows automatically within your 8x8 integrations.
Send SMS
Send a sms.
Create Conversation With Agent
Start a new chat with an agent
Start Chat And Send Message
Start chat and send message
Send Message to Conversation
Send a message from Agent
List All Agents
Show agents and apply filters
List All Conversations
Get agent conversations
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About 8x8
8x8’s integrated communications platform as a service(CPaaS) providing SMS, Voice, Chat Apps and Video Interaction integrations
Learn more
About AgentX
AgentX is a versatile platform designed to streamline and enhance your workflow with powerful automation and integration capabilities.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your 8x8 and AgentX accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between 8x8 and AgentX as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach AgentX. No coding required.
Yes. You can set up a workflow where 8x8 triggers actions in AgentX, and a separate workflow where AgentX triggers actions in 8x8. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between 8x8 and AgentX. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire 8x8 and AgentX integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
