Connect 8x8 and birdeye to Build Intelligent Automations
Choose a Trigger
When this happens...
New SMS Event
Choose an Action
Automatically do this!
- Request a new Action for birdeye
Enable Integrations or automations with these events of 8x8 and birdeye
Enable Integrations or automations with these events of 8x8 and birdeye
Triggers
New SMS Event
Trigger's when any sms event occur.
Actions
Send SMS
Send a sms.
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Frequently Asked Questions
To start, connect both your 8x8 and birdeye accounts to viaSocket. Once connected, you can set up a workflow where an event in 8x8 triggers actions in birdeye (or vice versa).
Absolutely. You can customize how 8x8 data is recorded in birdeye. This includes choosing which data fields go into which fields of birdeye, setting up custom formats, and filtering out unwanted information.
The data sync between 8x8 and birdeye typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between 8x8 and birdeye. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About 8x8
8x8’s integrated communications platform as a service(CPaaS) providing SMS, Voice, Chat Apps and Video Interaction integrations
Learn MoreAbout birdeye
Birdeye is an all-in-one customer experience platform. Over 80,000 businesses use Birdeye every day to attract new leads with Listings, Reviews and Referrals, convert them into customers with Webchat and Payments, and delight those customers with Surveys, Ticketing, and Insights - all in one place.
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