Connect 8x8 and CallHippo to Build Intelligent Automations

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8x8

When this happens...

Choose an Action

CallHippo

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New SMS Event

New SMS Event

Trigger's when any sms event occur.

Call Log Activity

Call Log Activity

Triggers when there's a new call.

New SMS Activity

New SMS Activity

Triggers when CallHippo sends or receives an SMS and delivers the SMS details to your configured webhook.

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Do thisActions

Action is the task that follows automatically within your 8x8 integrations.

Send SMS

Send SMS

Send a sms.

Get All Users

Get All Users

Get all users in the account

Create a Contact

Create a Contact

Create a new contact.

List All Campaign

List All Campaign

List all the campaign in the account.

Send SMS

Send SMS

Send SMS through CallHippo

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Frequently Asked Questions

How do I start an integration between 8x8 and CallHippo?

To start, connect both your 8x8 and CallHippo accounts to viaSocket. Once connected, you can set up a workflow where an event in 8x8 triggers actions in CallHippo (or vice versa).

Can we customize how data from 8x8 is recorded in CallHippo?

Absolutely. You can customize how 8x8 data is recorded in CallHippo. This includes choosing which data fields go into which fields of CallHippo, setting up custom formats, and filtering out unwanted information.

How often does the data sync between 8x8 and CallHippo?

The data sync between 8x8 and CallHippo typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from 8x8 to CallHippo?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between 8x8 and CallHippo?

Yes, you can set conditional logic to control the flow of data between 8x8 and CallHippo. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

8x8

About 8x8

8x8’s integrated communications platform as a service(CPaaS) providing SMS, Voice, Chat Apps and Video Interaction integrations

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CallHippo

About CallHippo

CallHippo is a cloud-based call center solution that helps mid to large size businesses with workflow automation and virtual telephony. The platform enables users to give detailed analysis to customers through call recordings.

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