Connect 8x8 and community to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between 8x8 and community?

To start, connect both your 8x8 and community accounts to viaSocket. Once connected, you can set up a workflow where an event in 8x8 triggers actions in community (or vice versa).

Can we customize how data from 8x8 is recorded in community?

Absolutely. You can customize how 8x8 data is recorded in community. This includes choosing which data fields go into which fields of community, setting up custom formats, and filtering out unwanted information.

How often does the data sync between 8x8 and community?

The data sync between 8x8 and community typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from 8x8 to community?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between 8x8 and community?

Yes, you can set conditional logic to control the flow of data between 8x8 and community. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

8x8

About 8x8

8x8’s integrated communications platform as a service(CPaaS) providing SMS, Voice, Chat Apps and Video Interaction integrations

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community

About community

Community is a platform for SMS with Enterprise-grade power and everyday easy of use. Grow your list, send personalized messages, and enrich your Zero Party Data with ease and trust.

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