
When this happens...
New SMS Event

Automatically do this!
Enable Integrations or automations with these events of 8x8 and engage
Trigger's when any sms event occur.
Send a sms.

Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.

Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.

Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your 8x8 and engage accounts to viaSocket. Once connected, you can set up a workflow where an event in 8x8 triggers actions in engage (or vice versa).
Absolutely. You can customize how 8x8 data is recorded in engage. This includes choosing which data fields go into which fields of engage, setting up custom formats, and filtering out unwanted information.
The data sync between 8x8 and engage typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between 8x8 and engage. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
8x8’s integrated communications platform as a service(CPaaS) providing SMS, Voice, Chat Apps and Video Interaction integrations
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