Connect 8x8 and happydesk to Build Intelligent Automations

Choose a Trigger

8x8

When this happens...

Choose an Action

happydesk

Automatically do this!

Enable Integrations or automations with these events of 8x8 and happydesk

Enable Integrations or automations with these events of 8x8 and happydesk

Triggers

New SMS Event

New SMS Event

Trigger's when any sms event occur.

Request a new Trigger for 8x8

Actions

Send SMS

Send SMS

Send a sms.

Request a new Action for 8x8

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Frequently Asked Questions

How do I start an integration between 8x8 and happydesk?

To start, connect both your 8x8 and happydesk accounts to viaSocket. Once connected, you can set up a workflow where an event in 8x8 triggers actions in happydesk (or vice versa).

Can we customize how data from 8x8 is recorded in happydesk?

Absolutely. You can customize how 8x8 data is recorded in happydesk. This includes choosing which data fields go into which fields of happydesk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between 8x8 and happydesk?

The data sync between 8x8 and happydesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from 8x8 to happydesk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between 8x8 and happydesk?

Yes, you can set conditional logic to control the flow of data between 8x8 and happydesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

8x8

About 8x8

8x8’s integrated communications platform as a service(CPaaS) providing SMS, Voice, Chat Apps and Video Interaction integrations

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happydesk

About happydesk

HappyDesk is a helpdesk system with multiple communication options. It lets you automate workflows, analyze and improve the performance of your team.

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