
When this happens...
New SMS Event

Automatically do this!
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When this happensTriggers
A trigger is an event that starts a workflow.
Trigger's when any sms event occur.
Trigger's when new order is created.
Trigger's when new product is created.
Trigger's when new customer is created.
Triggered when an existing order is updated in Ikas; provides the updated order details.
Action is the task that follows automatically within your 8x8 integrations.
Send a sms.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your 8x8 and ikas accounts to viaSocket. Once connected, you can set up a workflow where an event in 8x8 triggers actions in ikas (or vice versa).
Absolutely. You can customize how 8x8 data is recorded in ikas. This includes choosing which data fields go into which fields of ikas, setting up custom formats, and filtering out unwanted information.
The data sync between 8x8 and ikas typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between 8x8 and ikas. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
8x8’s integrated communications platform as a service(CPaaS) providing SMS, Voice, Chat Apps and Video Interaction integrations
Learn MoreIkas is a comprehensive eCommerce platform designed to streamline online store management, offering tools for inventory, order processing, and customer engagement.
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