Connect 8x8 and Magento Commerce to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between 8x8 and Magento Commerce?

To start, connect both your 8x8 and Magento Commerce accounts to viaSocket. Once connected, you can set up a workflow where an event in 8x8 triggers actions in Magento Commerce (or vice versa).

Can we customize how data from 8x8 is recorded in Magento Commerce?

Absolutely. You can customize how 8x8 data is recorded in Magento Commerce. This includes choosing which data fields go into which fields of Magento Commerce, setting up custom formats, and filtering out unwanted information.

How often does the data sync between 8x8 and Magento Commerce?

The data sync between 8x8 and Magento Commerce typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from 8x8 to Magento Commerce?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between 8x8 and Magento Commerce?

Yes, you can set conditional logic to control the flow of data between 8x8 and Magento Commerce. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

8x8

About 8x8

8x8’s integrated communications platform as a service(CPaaS) providing SMS, Voice, Chat Apps and Video Interaction integrations

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Magento Commerce

About Magento Commerce

Magento Commerce is a leading eCommerce platform that provides businesses with a flexible and scalable solution to create and manage online stores. It offers a wide range of features including product management, order processing, customer management, and marketing tools, making it ideal for businesses looking to enhance their online retail presence.

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