Connect 8x8 and OptiServe to Build Intelligent Automations
Choose a Trigger
When this happens...
New SMS Event
Choose an Action
Automatically do this!
- Request a new Action for OptiServe
Enable Integrations or automations with these events of 8x8 and OptiServe
Enable Integrations or automations with these events of 8x8 and OptiServe
Triggers
New SMS Event
Trigger's when any sms event occur.
Actions
Send SMS
Send a sms.
Know More About 8x8 and Optiserve Integrations
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Frequently Asked Questions
To start, connect both your 8x8 and OptiServe accounts to viaSocket. Once connected, you can set up a workflow where an event in 8x8 triggers actions in OptiServe (or vice versa).
Absolutely. You can customize how 8x8 data is recorded in OptiServe. This includes choosing which data fields go into which fields of OptiServe, setting up custom formats, and filtering out unwanted information.
The data sync between 8x8 and OptiServe typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between 8x8 and OptiServe. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About 8x8
8x8’s integrated communications platform as a service(CPaaS) providing SMS, Voice, Chat Apps and Video Interaction integrations
Learn MoreAbout OptiServe
OptiServe is a service management platform that helps businesses optimize operations, manage customer requests, and streamline service delivery. It provides tools for task assignment, workflow automation, real-time tracking, and reporting to enhance efficiency and improve customer satisfaction.
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