Integrate 8x8 and Planbox Innovation Central with viaSocket
8x8 already connects with hundreds of apps. Planbox Innovation Central's automation is still on its way. Want to speed that up?
Supported Triggers & Actions
Everything you can automate between 8x8 and Planbox Innovation Central.
When this happensTriggers
A trigger is an event that starts a workflow.
New SMS Event
Trigger's when any sms event occur.
Do thisActions
Action is the task that follows automatically within your 8x8 integrations.
Send SMS
Send an SMS to a phone number; optionally schedule it, set a sender and get delivery reports.
Send SMS Message
Send an SMS to a phone number with optional sender, schedule, expiry, encoding, and delivery callback.
Send WhatsApp Template Message
Send an approved WhatsApp template message and fill in its variables.
Get Message Details
Get the delivery status and details of a sent SMS or messaging app message.
Look Up Phone Number
Check a phone number's format, type, country and operator with an optional live status check.
Send Verification Code
Send a one-time verification code by SMS, voice call, WhatsApp or Viber.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About 8x8
8x8’s integrated communications platform as a service(CPaaS) providing SMS, Voice, Chat Apps and Video Interaction integrations
Learn more
About Planbox Innovation Central
Planbox Innovation Central is a best-in-class workflow-driven online portal and tool for your employees, customers, partners and community to collaborate, discover, evaluate, manage, and develop creative ideas and actionable solutions.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your 8x8 and Planbox Innovation Central accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between 8x8 and Planbox Innovation Central as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Planbox Innovation Central. No coding required.
Yes. You can set up a workflow where 8x8 triggers actions in Planbox Innovation Central, and a separate workflow where Planbox Innovation Central triggers actions in 8x8. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between 8x8 and Planbox Innovation Central. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire 8x8 and Planbox Innovation Central integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
