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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New SMS Event
Trigger's when any sms event occur.
New conversation
Trigger when new conversation is created
New message
Trigger when new message is created
New contact
Trigger when new contact is created
Do thisActions
Action is the task that follows automatically within your 8x8 integrations.
Send SMS
Send a sms.
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Frequently Asked Questions
To start, connect both your 8x8 and Reamaze accounts to viaSocket. Once connected, you can set up a workflow where an event in 8x8 triggers actions in Reamaze (or vice versa).
Absolutely. You can customize how 8x8 data is recorded in Reamaze. This includes choosing which data fields go into which fields of Reamaze, setting up custom formats, and filtering out unwanted information.
The data sync between 8x8 and Reamaze typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between 8x8 and Reamaze. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About 8x8
8x8’s integrated communications platform as a service(CPaaS) providing SMS, Voice, Chat Apps and Video Interaction integrations
Learn MoreAbout Reamaze
Reamaze is a web-based customer communication platform that integrates email, social media, and live chat functionalities to provide a comprehensive support solution for businesses.
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