Connect 8x8 and Retell AI to Build Intelligent Automations

Choose a Trigger

8x8

When this happens...

Choose an Action

Retell AI

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New SMS Event

New SMS Event

Trigger's when any sms event occur.

Request a new Trigger for 8x8

Do thisActions

Action is the task that follows automatically within your 8x8 integrations.

Send SMS

Send SMS

Send a sms.

Get an Agent

Get an Agent

Retrieve details of a specific agent.

Create a Phone Number

Create a Phone Number

Buys a new phone number and binds agents.

Make a Phone Call

Make a Phone Call

Create a new outbound phone call

Get a Call

Get a Call

Retrieves all call details.

Get a Phone Number

Get a Phone Number

Retrieves a specific phone number.

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Frequently Asked Questions

How do I start an integration between 8x8 and Retell AI?

To start, connect both your 8x8 and Retell AI accounts to viaSocket. Once connected, you can set up a workflow where an event in 8x8 triggers actions in Retell AI (or vice versa).

Can we customize how data from 8x8 is recorded in Retell AI?

Absolutely. You can customize how 8x8 data is recorded in Retell AI. This includes choosing which data fields go into which fields of Retell AI, setting up custom formats, and filtering out unwanted information.

How often does the data sync between 8x8 and Retell AI?

The data sync between 8x8 and Retell AI typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from 8x8 to Retell AI?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between 8x8 and Retell AI?

Yes, you can set conditional logic to control the flow of data between 8x8 and Retell AI. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

8x8

About 8x8

8x8’s integrated communications platform as a service(CPaaS) providing SMS, Voice, Chat Apps and Video Interaction integrations

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Retell AI

About Retell AI

Retell AI is a cutting-edge platform that leverages artificial intelligence to transform and enhance storytelling experiences. It offers tools and features that allow users to create, edit, and optimize narratives, making it ideal for content creators, marketers, and educators looking to engage their audience with compelling stories.

Learn More