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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New SMS Event
Trigger's when any sms event occur.
Do thisActions
Action is the task that follows automatically within your 8x8 integrations.
Send SMS
Send a sms.
Create Allocation
Creates a new allocation.
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Frequently Asked Questions
To start, connect both your 8x8 and Runo CRM accounts to viaSocket. Once connected, you can set up a workflow where an event in 8x8 triggers actions in Runo CRM (or vice versa).
Absolutely. You can customize how 8x8 data is recorded in Runo CRM. This includes choosing which data fields go into which fields of Runo CRM, setting up custom formats, and filtering out unwanted information.
The data sync between 8x8 and Runo CRM typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between 8x8 and Runo CRM. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About 8x8
8x8’s integrated communications platform as a service(CPaaS) providing SMS, Voice, Chat Apps and Video Interaction integrations
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