Connect 8x8 and SnapEngage to Build Intelligent Automations

Choose a Trigger

8x8

When this happens...

Choose an Action

SnapEngage

Automatically do this!

Enable Integrations or automations with these events of 8x8 and SnapEngage

Enable Integrations or automations with these events of 8x8 and SnapEngage

Triggers

New SMS Event

New SMS Event

Trigger's when any sms event occur.

Request a new Trigger for 8x8

Actions

Send SMS

Send SMS

Send a sms.

Request a new Action for 8x8

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Frequently Asked Questions

How do I start an integration between 8x8 and SnapEngage?

To start, connect both your 8x8 and SnapEngage accounts to viaSocket. Once connected, you can set up a workflow where an event in 8x8 triggers actions in SnapEngage (or vice versa).

Can we customize how data from 8x8 is recorded in SnapEngage?

Absolutely. You can customize how 8x8 data is recorded in SnapEngage. This includes choosing which data fields go into which fields of SnapEngage, setting up custom formats, and filtering out unwanted information.

How often does the data sync between 8x8 and SnapEngage?

The data sync between 8x8 and SnapEngage typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from 8x8 to SnapEngage?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between 8x8 and SnapEngage?

Yes, you can set conditional logic to control the flow of data between 8x8 and SnapEngage. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

8x8

About 8x8

8x8’s integrated communications platform as a service(CPaaS) providing SMS, Voice, Chat Apps and Video Interaction integrations

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SnapEngage

About SnapEngage

SnapEngage is a powerful live chat solution designed to enhance customer engagement and support. It offers businesses the ability to connect with their website visitors in real-time, providing instant assistance and improving customer satisfaction. With features like chatbots, integrations with CRM systems, and analytics, SnapEngage helps businesses streamline their communication processes and boost their customer support capabilities.

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