Connect 8x8 and sysaid to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between 8x8 and sysaid?

To start, connect both your 8x8 and sysaid accounts to viaSocket. Once connected, you can set up a workflow where an event in 8x8 triggers actions in sysaid (or vice versa).

Can we customize how data from 8x8 is recorded in sysaid?

Absolutely. You can customize how 8x8 data is recorded in sysaid. This includes choosing which data fields go into which fields of sysaid, setting up custom formats, and filtering out unwanted information.

How often does the data sync between 8x8 and sysaid?

The data sync between 8x8 and sysaid typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from 8x8 to sysaid?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between 8x8 and sysaid?

Yes, you can set conditional logic to control the flow of data between 8x8 and sysaid. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.