Connect 8x8 and Unify to Build Intelligent Automations

Choose a Trigger

8x8

When this happens...

Choose an Action

Unify

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New SMS Event

New SMS Event

Trigger's when any sms event occur.

New Assistant

New Assistant

Triggers when a new assistant is created.

New Queries

New Queries

Triggers when a new query is created.

New Interface

New Interface

Triggers when a new interface is created in a specific project.

Interface Checkpoint Created

Interface Checkpoint Created

Triggers when a interface checkpoint is created.

New Tab

New Tab

Triggers when a new tab is created in a specific interface.

Do thisActions

Action is the task that follows automatically within your 8x8 integrations.

Send SMS

Send SMS

Send a sms.

Create Assistant

Create Assistant

Create a new assistant.

Update an Assistant

Update an Assistant

Update assistant configuration.

Delete an Assistant

Delete an Assistant

Delete an assistant.

Create Project

Create Project

Create a new Project.

Rename Project

Rename Project

Rename a Project.

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Frequently Asked Questions

How do I start an integration between 8x8 and Unify?

To start, connect both your 8x8 and Unify accounts to viaSocket. Once connected, you can set up a workflow where an event in 8x8 triggers actions in Unify (or vice versa).

Can we customize how data from 8x8 is recorded in Unify?

Absolutely. You can customize how 8x8 data is recorded in Unify. This includes choosing which data fields go into which fields of Unify, setting up custom formats, and filtering out unwanted information.

How often does the data sync between 8x8 and Unify?

The data sync between 8x8 and Unify typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from 8x8 to Unify?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between 8x8 and Unify?

Yes, you can set conditional logic to control the flow of data between 8x8 and Unify. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

8x8

About 8x8

8x8’s integrated communications platform as a service(CPaaS) providing SMS, Voice, Chat Apps and Video Interaction integrations

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Unify

About Unify

Unify is a cutting-edge platform that leverages artificial intelligence to streamline and enhance various business processes. It offers tools and solutions that integrate AI capabilities into existing workflows, enabling businesses to optimize operations, improve decision-making, and drive innovation.

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