Connect 8x8 and Winston AI to Build Intelligent Automations

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8x8

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Winston AI

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Frequently Asked Questions

How do I start an integration between 8x8 and Winston AI?

To start, connect both your 8x8 and Winston AI accounts to viaSocket. Once connected, you can set up a workflow where an event in 8x8 triggers actions in Winston AI (or vice versa).

Can we customize how data from 8x8 is recorded in Winston AI?

Absolutely. You can customize how 8x8 data is recorded in Winston AI. This includes choosing which data fields go into which fields of Winston AI, setting up custom formats, and filtering out unwanted information.

How often does the data sync between 8x8 and Winston AI?

The data sync between 8x8 and Winston AI typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from 8x8 to Winston AI?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between 8x8 and Winston AI?

Yes, you can set conditional logic to control the flow of data between 8x8 and Winston AI. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.