IntegrationsCast AIFreshchat Classic
Cast AI + Freshchat Classic

Connect Cast AI and Freshchat Classic to Build Intelligent Automations

Choose a Trigger

Cast AI

When this happens...

Choose an Action

Freshchat Classic

Automatically do this!

Enable Integrations or automations with these events of Cast AI and Freshchat Classic

Enable Integrations or automations with these events of Cast AI and Freshchat Classic

Actions

Predict Model

Predict Model

Predict the best model based on the prompt.

Mark Organization

Mark Organization

Mark the organization eligible for tial period.

Create a User

Create a User

Add a new user to Freshchat.

Search Users

Search Users

Find users by email, name, phone number, or reference ID and return matching user records. Supports pagination and sorting.

Create a conversation

Create a conversation

Creates a new conversation.

Search User

Search User

Search a user.

Request a new Action for Cast AI

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Frequently Asked Questions

How do I start an integration between Cast AI and Freshchat Classic?

To start, connect both your Cast AI and Freshchat Classic accounts to viaSocket. Once connected, you can set up a workflow where an event in Cast AI triggers actions in Freshchat Classic (or vice versa).

Can we customize how data from Cast AI is recorded in Freshchat Classic?

Absolutely. You can customize how Cast AI data is recorded in Freshchat Classic. This includes choosing which data fields go into which fields of Freshchat Classic, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Cast AI and Freshchat Classic?

The data sync between Cast AI and Freshchat Classic typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Cast AI to Freshchat Classic?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Cast AI and Freshchat Classic?

Yes, you can set conditional logic to control the flow of data between Cast AI and Freshchat Classic. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Cast AI

About Cast AI

Cast AI is a platform that provides automated cloud optimization solutions, helping businesses manage and optimize their cloud resources efficiently. It leverages AI to reduce cloud costs, enhance performance, and ensure high availability of applications.

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Freshchat Classic

About Freshchat Classic

Freshchat is a modern messaging software designed to help businesses engage with their customers through various communication channels. It offers features like live chat, chatbots, and in-app messaging to enhance customer support and improve customer experience.

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