Connect Fresh kds and Chatrace to Build Intelligent Automations

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Fresh kds

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Chatrace

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Fresh KDS Event

New Fresh KDS Event

Receives real-time Fresh KDS events (order and status updates) for configured brands and locations.

Request a new Trigger for Fresh kds

Do thisActions

Action is the task that follows automatically within your Fresh kds integrations.

Send KDS Message

Send KDS Message

Send the message to all the location’s devices.

Send Arrival Notification

Send Arrival Notification

Send the notification to all the location’s devices.

Cancel KDS Order

Cancel KDS Order

Cancel an active KDS order at a chosen location.

Create Custom Fields

Create Custom Fields

Create's a custom fields

Create Contact

Create Contact

Create a contact.

Find Contact By Id

Find Contact By Id

Retrieve a contact detail's by id.

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Frequently Asked Questions

How do I start an integration between Fresh kds and Chatrace?

To start, connect both your Fresh kds and Chatrace accounts to viaSocket. Once connected, you can set up a workflow where an event in Fresh kds triggers actions in Chatrace (or vice versa).

Can we customize how data from Fresh kds is recorded in Chatrace?

Absolutely. You can customize how Fresh kds data is recorded in Chatrace. This includes choosing which data fields go into which fields of Chatrace, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Fresh kds and Chatrace?

The data sync between Fresh kds and Chatrace typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Fresh kds to Chatrace?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Fresh kds and Chatrace?

Yes, you can set conditional logic to control the flow of data between Fresh kds and Chatrace. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Fresh kds

About Fresh kds

Fresh KDS is a cutting-edge kitchen display system designed to streamline restaurant operations and enhance order management efficiency. It integrates seamlessly with point-of-sale systems to provide real-time updates and improve communication between the kitchen and front-of-house staff.

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Chatrace

About Chatrace

Chatrace is a dynamic platform designed to enhance team communication and collaboration. It offers seamless chat functionalities, enabling teams to stay connected and productive.

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