Connect Chatrace and MSG91
Integrate Chatrace with MSG91 to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Custom Fields in Chatrace when WhatsApp Delivery Report Arrives in MSG91
Create Contact in Chatrace when WhatsApp Delivery Report Arrives in MSG91
Find Contact By Id in Chatrace when WhatsApp Delivery Report Arrives in MSG91
Create Tag in Chatrace when WhatsApp Delivery Report Arrives in MSG91
Create Custom Fields in Chatrace when SMS Delivery Confirmation Arrives from MSG91
Popular Chatrace + MSG91 flows
Start from a real workflow other teams are already running.
Create Custom Fields in Chatrace when WhatsApp Delivery Report Arrives in MSG91
Use this flowCreate Contact in Chatrace when WhatsApp Delivery Report Arrives in MSG91
Use this flowFind Contact By Id in Chatrace when WhatsApp Delivery Report Arrives in MSG91
Use this flowCreate Tag in Chatrace when WhatsApp Delivery Report Arrives in MSG91
Use this flowCreate Custom Fields in Chatrace when SMS Delivery Confirmation Arrives from MSG91
Use this flowCreate Contact in Chatrace when SMS Delivery Confirmation Arrives from MSG91
Use this flowFind Contact By Id in Chatrace when SMS Delivery Confirmation Arrives from MSG91
Use this flowCreate Tag in Chatrace when SMS Delivery Confirmation Arrives from MSG91
Use this flowCreate Custom Fields in Chatrace when New Voice Call in MSG91
Use this flowCreate Contact in Chatrace when New Voice Call in MSG91
Use this flowSupported Triggers & Actions
Everything you can automate between Chatrace and MSG91.
When this happensTriggers
A trigger is an event that starts a workflow.
WhatsApp Delivery Report Arrives
Runs when a new inbound or outbound WhatsApp delivery report arrives.
SMS Delivery Confirmation Arrives
Runs when an SMS sent from your account receives a delivery confirmation.
New Voice Call
Runs when a new outbound or inbound voice call is made or received.
RCS Delivery Report Received
Runs when a delivery report for an RCS message is received for messages sent or received.
OTP Sent
Runs when an OTP is sent using MSG91's SendOTP service.
New Email Delivery Reports
Runs when a delivery report for an email is received.
Do thisActions
Action is the task that follows automatically within your Chatrace integrations.
Create Custom Fields
Create's a custom fields
Create Contact
Create a contact.
Find Contact By Id
Retrieve a contact detail's by id.
Create Tag
create a tag.
Send Campaign
Send the selected campaign
Send Template SMS
Send a selected SMS template to one or more phone numbers and optionally fill template variables.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
Trusted by Thousands. Recognized by the Best.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
From idea to automation.
AI will build it for you
Just describe the task in plain English. Viasocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
Learn More About Automation
How viaSocket Works | A Complete Guide
Discover viaSocket, an AI-powered workflow automation platform with 2,000+ integrations. Learn what it is, how it works, and how to set up no-code automated workflows.
5 Simple Automation Hacks to Make Your Team Free
Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.
What is Workflow Automation - Definition, Importance & Benefits | A Complete Guide
Explore workflow automation: its definition, benefits, how it works, real-world examples, and how to automate with viaSocket.
What are Webhooks - Definition, Working, Usage & Examples | A Complete Guide
Discover what webhooks are, how they work, and when to use them. Compare push-based webhooks with APIs and polling, with practical examples and ViaSocket integration.
viaSocket Support
We're here to help
Instant answers
AI assistant available 24/7
Expert support
Connect with our specialists
Trusted & secure
Your data is safe with us
Start automating Chatrace and MSG91 free
No credit card required. Set up your first workflow in minutes.
About Chatrace
Chatrace is a dynamic platform designed to enhance team communication and collaboration. It offers seamless chat functionalities, enabling teams to stay connected and productive.
Learn more
About MSG91
MSG91 is a cloud communication platform that provides APIs for SMS, WhatsApp, voice, email, RCS, OTP, and customer engagement automation for businesses.
Learn more
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Chatrace and MSG91 accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Chatrace and MSG91 as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach MSG91. No coding required.
Yes. You can set up a workflow where Chatrace triggers actions in MSG91, and a separate workflow where MSG91 triggers actions in Chatrace. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Chatrace and MSG91. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Chatrace and MSG91 integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
