
When this happens...
New Fresh KDS Event

Automatically do this!
Publish Instagram Story
Send DM Message
Reply to Comment
Hide/Unhide the Comment
Send DM Private Reply from Comment
Send Quick Replies
Get Media Details
List Media
Publish Instagram Photo
React/Unreact to a message
List Comments from Media
Get Comment Details
Get DM Message Details
List DM Conversations
Get DM Conversations Details
Find a conversation with a specific person
Publish Photo/Carousel
Delete the Comment
Publish Video or Reel
Get User Profile
List Instagram Stories
When this happensTriggers
A trigger is an event that starts a workflow.
Receives real-time Fresh KDS events (order and status updates) for configured brands and locations.
Runs when new comment appears
Runs when new direct message arrives
Runs when New Media Is Posted to My Account
Runs when New Story Reply Arrives
Action is the task that follows automatically within your Fresh kds integrations.
Sends a message to all devices at a location or to selected devices.
Sends an arrival notification to all devices at the selected location.
Cancel an active KDS order at a chosen location.
Post a photo or video from a public URL to your Instagram Story.
Send text, media, sticker or button messages to an Instagram user
Reply to a comment on Instagram

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To start, connect both your Fresh kds and Instagram for Business accounts to viaSocket. Once connected, you can set up a workflow where an event in Fresh kds triggers actions in Instagram for Business (or vice versa).
Absolutely. You can customize how Fresh kds data is recorded in Instagram for Business. This includes choosing which data fields go into which fields of Instagram for Business, setting up custom formats, and filtering out unwanted information.
The data sync between Fresh kds and Instagram for Business typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Fresh kds and Instagram for Business. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Fresh KDS is a cutting-edge kitchen display system designed to streamline restaurant operations and enhance order management efficiency. It integrates seamlessly with point-of-sale systems to provide real-time updates and improve communication between the kitchen and front-of-house staff.
Learn MoreInstagram for Business is a powerful platform that allows businesses to connect with their audience through visual storytelling. It offers tools for businesses to create engaging content, reach a wider audience, and analyze performance metrics to optimize their marketing strategies.
Learn More