Integrate Lightspeed Retail POS (X-Series) with ChatBot to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create a Story in ChatBot when Sale Updated in Lightspeed Retail POS (X-Series)
Update Story in ChatBot when Sale Updated in Lightspeed Retail POS (X-Series)
Search Story in Chatbot when Sale Updated in Lightspeed Retail POS (X-Series)
Delete Story in Chatbot when Sale Updated in Lightspeed Retail POS (X-Series)
Create segment in Chatbot when Sale Updated in Lightspeed Retail POS (X-Series)
Start from a real workflow other teams are already running.
Lightspeed Retail POS (X-Series)
When this happens...
Sale Updated
Product Changes
Customer Changes
Register Closed
Consignment Received
Consignment Send
ChatBot
Automatically do this!
Create a Story
Update Story
Search Story
Delete Story
Create segment
Add Users to Segments
Create User
Update Segment
Remove Segment
Delete User
Add segments to User
Create a Story in ChatBot when Sale Updated in Lightspeed Retail POS (X-Series)
Use this flowUpdate Story in ChatBot when Sale Updated in Lightspeed Retail POS (X-Series)
Use this flowSearch Story in Chatbot when Sale Updated in Lightspeed Retail POS (X-Series)
Use this flowDelete Story in Chatbot when Sale Updated in Lightspeed Retail POS (X-Series)
Use this flowCreate segment in Chatbot when Sale Updated in Lightspeed Retail POS (X-Series)
Use this flowAdd Users to Segments in ChatBot when Sale Updated in Lightspeed Retail POS (X-Series)
Use this flowCreate User in Chatbot when Sale Updated in Lightspeed Retail POS (X-Series)
Use this flowUpdate Segment in ChatBot when Sale Updated in Lightspeed Retail POS (X-Series)
Use this flowRemove Segment from ChatBot when Sale Updated in Lightspeed Retail POS (X-Series)
Use this flowDelete User in Chatbot when Sale Updated in Lightspeed Retail POS (X-Series)
Use this flowEverything you can automate between Lightspeed Retail POS (X-Series) and ChatBot.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when sale is updated
Runs when product changes
Runs when customer changes
Triggers when a specific register is closed in Retail Lightspeed.
Triggers when a consignment received in Retail Lightspeed.
Create and send a consignment shipment in Lightspeed, moving selected items into consignment inventory and recording the transfer.
Action is the task that follows automatically within your Lightspeed Retail POS (X-Series) integrations.
Add new customer record.
Creates a named customer group.
Create a new product.
Create a new POS sale
Update an existing product
Update an existing customer

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Lightspeed Retail POS (X-Series) is a cloud-based point-of-sale and retail management system designed to streamline in-store and online operations. It provides powerful tools for inventory control, sales processing, customer management, reporting, and multi-store management. With an intuitive interface and real-time analytics, Lightspeed Retail POS helps retailers run smarter, automate workflows, and manage their business from anywhere.
Learn moreChatBot.com is an AI-powered conversational platform designed to automate customer interactions across multiple channels, including websites, Facebook Messenger, Slack, and more. Developed by LiveChat Software, it enables businesses—particularly small to medium-sized enterprises—to deploy intelligent chatbots without the need for coding expertise.
Learn moreSign up for a free viaSocket account, then authorize both your Lightspeed Retail POS (X-Series) and ChatBot accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Lightspeed Retail POS (X-Series) and ChatBot as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach ChatBot. No coding required.
Yes. You can set up a workflow where Lightspeed Retail POS (X-Series) triggers actions in ChatBot, and a separate workflow where ChatBot triggers actions in Lightspeed Retail POS (X-Series). Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Lightspeed Retail POS (X-Series) and ChatBot. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Lightspeed Retail POS (X-Series) and ChatBot integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.