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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when an inbound SMS is received.
Triggers when a survey has a new response.
Action is the task that follows automatically within your Mobile Message integrations.
Sends an SMS message.
Get details of a sent message using message_id or custom_ref.
Creates a contact within a contact list.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Mobile Message and SmartSurvey accounts to viaSocket. Once connected, you can set up a workflow where an event in Mobile Message triggers actions in SmartSurvey (or vice versa).
Absolutely. You can customize how Mobile Message data is recorded in SmartSurvey. This includes choosing which data fields go into which fields of SmartSurvey, setting up custom formats, and filtering out unwanted information.
The data sync between Mobile Message and SmartSurvey typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Mobile Message and SmartSurvey. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Mobile Message is a comprehensive platform for managing and automating SMS communications, enabling businesses to effectively engage with their audience through personalized messaging solutions.
Learn MoreSmartSurvey is an online survey tool that allows users to create, distribute, and analyze surveys easily. It provides a range of templates and customization options to gather valuable insights and feedback from respondents.
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