Connect Notifyre SMS and Zendesk Support to Build Intelligent Automations
Ready to use Notifyre SMS and Zendesk Support automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Event
Triggers when a new event occurs in Notifyre SMS, such as SMS sent, SMS received, fax sent, or fax received.
New Organization
Triggers when a new organization is created.
New User
Triggers when a new user is created.
New Group
Triggers when a new group is created.
Updated Ticket
Triggers when an existing ticket is updated.
New View
Triggers when a new view is created.
Do thisActions
Action is the task that follows automatically within your Notifyre SMS integrations.
Send SMS
Sends an SMS message to a specified phone number.
Create Contact
Create an address book contact.
Create a Group
Create an address book group.
Find a User
Finds an existing user by query
Find an Agent
Finds an existing Agent by query
Find an Organization
Finds an existing organization by query
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Frequently Asked Questions
To start, connect both your Notifyre SMS and Zendesk Support accounts to viaSocket. Once connected, you can set up a workflow where an event in Notifyre SMS triggers actions in Zendesk Support (or vice versa).
Absolutely. You can customize how Notifyre SMS data is recorded in Zendesk Support. This includes choosing which data fields go into which fields of Zendesk Support, setting up custom formats, and filtering out unwanted information.
The data sync between Notifyre SMS and Zendesk Support typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Notifyre SMS and Zendesk Support. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Notifyre SMS
Notifyre SMS is a robust communication platform that enables businesses to send and receive SMS messages efficiently. It offers seamless integration for streamlined messaging, ensuring reliable and secure communication with customers.
Learn MoreAbout Zendesk Support
Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.
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