Connect SMS Manager by BulkSMS and Medallia Agent Connect to Build Intelligent Automations
Enable Integrations or automations with these events of SMS Manager by BulkSMS and Medallia Agent Connect
Enable Integrations or automations with these events of SMS Manager by BulkSMS and Medallia Agent Connect
Triggers
Delivery Receipt Received
Runs when a sent message is delivered or fails.
Actions
Send SMS
Send an SMS message to one or more phone numbers.
Create Contact
Adds a new contact to SMS Manager.
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Frequently Asked Questions
To start, connect both your SMS Manager by BulkSMS and Medallia Agent Connect accounts to viaSocket. Once connected, you can set up a workflow where an event in SMS Manager by BulkSMS triggers actions in Medallia Agent Connect (or vice versa).
Absolutely. You can customize how SMS Manager by BulkSMS data is recorded in Medallia Agent Connect. This includes choosing which data fields go into which fields of Medallia Agent Connect, setting up custom formats, and filtering out unwanted information.
The data sync between SMS Manager by BulkSMS and Medallia Agent Connect typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between SMS Manager by BulkSMS and Medallia Agent Connect. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About SMS Manager by BulkSMS
SMS Manager by BulkSMS.com.au is a bulk SMS and MMS messaging platform. Send and receive text messages via API.
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About Medallia Agent Connect
Medallia Agent Connect is a software platform built to empower customer service agents, make them happier in their jobs, and help with their career development.
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