Connect Zoho FSM and CallHippo to Build Intelligent Automations

Choose a Trigger

Zoho FSM

When this happens...

Choose an Action

CallHippo

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Call Log Activity

Call Log Activity

Triggers when there's a new call.

New SMS Activity

New SMS Activity

Triggers when CallHippo sends or receives an SMS and delivers the SMS details to your configured webhook.

Request a new Trigger for Zoho FSM

Do thisActions

Action is the task that follows automatically within your Zoho FSM integrations.

Create User

Create User

Creates a new user to Zoho FSM.

Create Company

Create Company

Create a company record with billing, service address, and tax details.

Create Service Report

Create Service Report

Create a service report for an appointment with technician notes and customer feedback

Create Contact

Create Contact

Create a contact in Zoho FSM.

Update Company

Update Company

Update a company's name or service address

Update Contact

Update Contact

Update the details of a specific contact.

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Frequently Asked Questions

How do I start an integration between Zoho FSM and CallHippo?

To start, connect both your Zoho FSM and CallHippo accounts to viaSocket. Once connected, you can set up a workflow where an event in Zoho FSM triggers actions in CallHippo (or vice versa).

Can we customize how data from Zoho FSM is recorded in CallHippo?

Absolutely. You can customize how Zoho FSM data is recorded in CallHippo. This includes choosing which data fields go into which fields of CallHippo, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Zoho FSM and CallHippo?

The data sync between Zoho FSM and CallHippo typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Zoho FSM to CallHippo?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Zoho FSM and CallHippo?

Yes, you can set conditional logic to control the flow of data between Zoho FSM and CallHippo. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Zoho FSM

About Zoho FSM

Zoho FSM is a comprehensive field service management solution designed to streamline operations, enhance customer satisfaction, and improve efficiency for businesses managing field services.

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CallHippo

About CallHippo

CallHippo is a cloud-based call center solution that helps mid to large size businesses with workflow automation and virtual telephony. The platform enables users to give detailed analysis to customers through call recordings.

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