Connect Zoho FSM and Drift to Build Intelligent Automations

Choose a Trigger

Zoho FSM

When this happens...

Choose an Action

Drift

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Enable Integrations or automations with these events of Zoho FSM and Drift

Enable Integrations or automations with these events of Zoho FSM and Drift

Actions

Create User

Create User

Creates a new user to Zoho FSM.

Create Company

Create Company

Create a company record with billing, service address, and tax details.

Create Service Report

Create Service Report

Create a service report for an appointment with technician notes and customer feedback

Create Contact

Create Contact

Create a contact in Zoho FSM.

Update Company

Update Company

Update a company's name or service address

Update Contact

Update Contact

Update the details of a specific contact.

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Frequently Asked Questions

How do I start an integration between Zoho FSM and Drift?

To start, connect both your Zoho FSM and Drift accounts to viaSocket. Once connected, you can set up a workflow where an event in Zoho FSM triggers actions in Drift (or vice versa).

Can we customize how data from Zoho FSM is recorded in Drift?

Absolutely. You can customize how Zoho FSM data is recorded in Drift. This includes choosing which data fields go into which fields of Drift, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Zoho FSM and Drift?

The data sync between Zoho FSM and Drift typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Zoho FSM to Drift?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Zoho FSM and Drift?

Yes, you can set conditional logic to control the flow of data between Zoho FSM and Drift. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Zoho FSM

About Zoho FSM

Zoho FSM is a comprehensive field service management solution designed to streamline operations, enhance customer satisfaction, and improve efficiency for businesses managing field services.

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Drift

About Drift

Drift is a conversational marketing and sales platform that helps businesses connect with their customers in real-time through chat, email, video, and more. It enables companies to engage with website visitors, qualify leads, and accelerate the sales cycle.

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