Connect Zoho FSM and JustCall to Build Intelligent Automations

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Zoho FSM

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JustCall

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Call Updated

Call Updated

Triggers when you add/update notes for a particular call.

Incoming Call

Incoming Call

Triggers for a new incoming call.

Call Ended

Call Ended

Triggers when a call is ended.

New Text Sent/Received

New Text Sent/Received

Triggers when a new text is sent or received.

Call Completed

Call Completed

Triggers when a call

Call Answered

Call Answered

Triggers when a call answered

Do thisActions

Action is the task that follows automatically within your Zoho FSM integrations.

Create User

Create User

Add a new user to Zoho FSM.

Create company

Create company

Create a company record with billing, service address, and tax details.

Create service report

Create service report

Create a service report with technician and customer feedback and link it to an appointment

Get work order

Get work order

Get details for a Zoho FSM work order

Create contact in Zoho FSM

Create contact in Zoho FSM

Create a new contact with name, email, service address and tax details in Zoho FSM

Update company

Update company

Update a company's name

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Frequently Asked Questions

How do I start an integration between Zoho FSM and JustCall?

To start, connect both your Zoho FSM and JustCall accounts to viaSocket. Once connected, you can set up a workflow where an event in Zoho FSM triggers actions in JustCall (or vice versa).

Can we customize how data from Zoho FSM is recorded in JustCall?

Absolutely. You can customize how Zoho FSM data is recorded in JustCall. This includes choosing which data fields go into which fields of JustCall, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Zoho FSM and JustCall?

The data sync between Zoho FSM and JustCall typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Zoho FSM to JustCall?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Zoho FSM and JustCall?

Yes, you can set conditional logic to control the flow of data between Zoho FSM and JustCall. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Zoho FSM

About Zoho FSM

Zoho FSM is a comprehensive field service management solution designed to streamline operations, enhance customer satisfaction, and improve efficiency for businesses managing field services.

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JustCall

About JustCall

JustCall is a cloud-based phone system designed for businesses to manage customer communication through features like call forwarding, SMS, and IVR. It integrates with various CRM platforms, supporting remote teams and enhancing productivity.

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