
When this happens...

Automatically do this!
Create Lead
Enable Integrations or automations with these events of Zoho FSM and Samvad
Add a new user to Zoho FSM.
Create a company record with billing, service address, and tax details.
Create a service report with technician and customer feedback and link it to an appointment
Get details for a Zoho FSM work order
Create a new contact with name, email, service address and tax details in Zoho FSM
Update a company's name
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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Zoho FSM and Samvad accounts to viaSocket. Once connected, you can set up a workflow where an event in Zoho FSM triggers actions in Samvad (or vice versa).
Absolutely. You can customize how Zoho FSM data is recorded in Samvad. This includes choosing which data fields go into which fields of Samvad, setting up custom formats, and filtering out unwanted information.
The data sync between Zoho FSM and Samvad typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Zoho FSM and Samvad. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Zoho FSM is a comprehensive field service management solution designed to streamline operations, enhance customer satisfaction, and improve efficiency for businesses managing field services.
Learn MoreSamvad is a comprehensive telecalling solution designed to enhance communication and streamline customer interactions. Ideal for businesses looking to improve their telecommunication strategies, Samvad offers tools for efficient call management and customer engagement.
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