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Connect Zoho FSM and Speak AI to Build Intelligent Automations

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Zoho FSM

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Text Created

Text Created

Triggers when a new text is created.

Media Created

Media Created

Triggers when media is created.

Text Analyzed

Text Analyzed

Triggers when an existing text is analyzed.

Text Failed

Text Failed

Triggers when text is failed.

Embedded Recorder Created

Embedded Recorder Created

Triggers when embedded recorder is created..

Media Analyzed

Media Analyzed

Triggers when media is analyzed.

Do thisActions

Action is the task that follows automatically within your Zoho FSM integrations.

Create User

Create User

Creates a new user to Zoho FSM.

Create Company

Create Company

Create a company record with billing, service address, and tax details.

Create Service Report

Create Service Report

Create a service report for an appointment with technician notes and customer feedback

Create Contact

Create Contact

Create a contact in Zoho FSM.

Update Company

Update Company

Update a company's name or service address

Update Contact

Update Contact

Update the details of a specific contact.

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Frequently Asked Questions

How do I start an integration between Zoho FSM and Speak AI?

To start, connect both your Zoho FSM and Speak AI accounts to viaSocket. Once connected, you can set up a workflow where an event in Zoho FSM triggers actions in Speak AI (or vice versa).

Can we customize how data from Zoho FSM is recorded in Speak AI?

Absolutely. You can customize how Zoho FSM data is recorded in Speak AI. This includes choosing which data fields go into which fields of Speak AI, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Zoho FSM and Speak AI?

The data sync between Zoho FSM and Speak AI typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Zoho FSM to Speak AI?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Zoho FSM and Speak AI?

Yes, you can set conditional logic to control the flow of data between Zoho FSM and Speak AI. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Zoho FSM

About Zoho FSM

Zoho FSM is a comprehensive field service management solution designed to streamline operations, enhance customer satisfaction, and improve efficiency for businesses managing field services.

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Speak AI

About Speak AI

Speak Ai is a tool to analyze audio and video to get insights extraction and transcriptions.

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