Connect Zoho FSM and surveysensum to Build Intelligent Automations

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Zoho FSM

When this happens...

Choose an Action

surveysensum

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Enable Integrations or automations with these events of Zoho FSM and surveysensum

Enable Integrations or automations with these events of Zoho FSM and surveysensum

Actions

Create User

Create User

Creates a new user to Zoho FSM.

Create Company

Create Company

Create a company record with billing, service address, and tax details.

Create Service Report

Create Service Report

Create a service report for an appointment with technician notes and customer feedback

Create Contact

Create Contact

Create a contact in Zoho FSM.

Update Company

Update Company

Update a company's name or service address

Update Contact

Update Contact

Update the details of a specific contact.

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Frequently Asked Questions

How do I start an integration between Zoho FSM and surveysensum?

To start, connect both your Zoho FSM and surveysensum accounts to viaSocket. Once connected, you can set up a workflow where an event in Zoho FSM triggers actions in surveysensum (or vice versa).

Can we customize how data from Zoho FSM is recorded in surveysensum?

Absolutely. You can customize how Zoho FSM data is recorded in surveysensum. This includes choosing which data fields go into which fields of surveysensum, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Zoho FSM and surveysensum?

The data sync between Zoho FSM and surveysensum typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Zoho FSM to surveysensum?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Zoho FSM and surveysensum?

Yes, you can set conditional logic to control the flow of data between Zoho FSM and surveysensum. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Zoho FSM

About Zoho FSM

Zoho FSM is a comprehensive field service management solution designed to streamline operations, enhance customer satisfaction, and improve efficiency for businesses managing field services.

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surveysensum

About surveysensum

SurveySensum offers an end to end Customer Experience Platform that measures and improves your CX metrics with CES, NPS, and CSAT surveys. It lets you gather customer feedback at all touchpoints and turn them into actionable insights. After receiving feedback it enables you to prioritize actions to improve products or services and proactively reduce churn and drive growth. Also, its Conversation Analysis platform allows you to discover new trends and insights with real-time text and sentiment analysis on qualitative voice of the customer data from sources like Chat bot conversations, app store reviews, social media etc and save hours of manual data processing with automated feedback tagging.

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