Connect Zoho POS and Zendesk Support to Build Intelligent Automations
Choose a Trigger
When this happens...
New Bill Is Created
New Item Is Created
New Contact Is Added
New Invoice Added
Choose an Action
Automatically do this!
Find a User
Find an Agent
Find an Organization
Find Tickets
Find Latest Comment
Add Comment to Ticket
Add Tags to Ticket
Create an Organization
Create a User
Remove Tag from Ticket
Update Ticket
Create Ticket
Ready to use Zoho POS and Zendesk Support automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Bill Is Created
runs when New Bill Is Created
New Item Is Created
runs when New Item Is Created
New Contact Is Added
runs when new contact is added
New Invoice Added
runs when new invoice is added
New Organization
Triggers when a new organization is created.
New User
Triggers when a new user is created.
Do thisActions
Action is the task that follows automatically within your Zoho POS integrations.
Create Contact
Create a contact with billing, shipping and primary contact info.
Update Contact
Update contact details.
Create Inventory Item
Create an inventory item with price, stock, tax and vendor details
Update inventory item
Update an item's details by item ID.
Create Item Group
Create an item group and add items with selling and purchase prices
Create Contact Person
Add a person and their contact details to an existing contact
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Frequently Asked Questions
To start, connect both your Zoho POS and Zendesk Support accounts to viaSocket. Once connected, you can set up a workflow where an event in Zoho POS triggers actions in Zendesk Support (or vice versa).
Absolutely. You can customize how Zoho POS data is recorded in Zendesk Support. This includes choosing which data fields go into which fields of Zendesk Support, setting up custom formats, and filtering out unwanted information.
The data sync between Zoho POS and Zendesk Support typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Zoho POS and Zendesk Support. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Zoho POS
Zoho POS is a comprehensive point-of-sale solution designed to streamline retail operations, manage inventory, and enhance customer experiences. It offers seamless integration with other Zoho products, providing a unified platform for sales and business management.
Learn MoreAbout Zendesk Support
Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.
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