Connect Acuity Scheduling and Zendesk Support
Integrate Acuity Scheduling with Zendesk Support to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Add Comment to Ticket in Zendesk Support when New Appointment in Acuity-scheduling
Add Tags to Ticket in Zendesk Support when New Appointment in Acuity-scheduling
Create Or Update Organization in Zendesk Support when New Appointment in Acuity-scheduling
Create or Update Customer in Zendesk Support when New Appointment in Acuity-scheduling
Remove Tags From Ticket in Zendesk Support when New Appointment in Acuity-scheduling
Popular Acuity Scheduling + Zendesk Support flows
Start from a real workflow other teams are already running.
Add Comment to Ticket in Zendesk Support when New Appointment in Acuity-scheduling
Use this flowAdd Tags to Ticket in Zendesk Support when New Appointment in Acuity-scheduling
Use this flowCreate Or Update Organization in Zendesk Support when New Appointment in Acuity-scheduling
Use this flowCreate or Update Customer in Zendesk Support when New Appointment in Acuity-scheduling
Use this flowRemove Tags From Ticket in Zendesk Support when New Appointment in Acuity-scheduling
Use this flowUpdate Ticket in Zendesk Support when New Appointment in Acuity-scheduling
Use this flowCreate Ticket in Zendesk Support when New Appointment in Acuity-scheduling
Use this flowFind Latest Ticket Comment in Zendesk Support when New Appointment in Acuity-scheduling
Use this flowSupported Triggers & Actions
Everything you can automate between Acuity Scheduling and Zendesk Support.
When this happensTriggers
A trigger is an event that starts a workflow.
New Appointment
Triggers when a new appointment is scheduled
Appointment Rescheduled
Triggers when an existing appointment is rescheduled
Appointment Canceled
Triggers when an existing appointment is canceled
Appointment Updated
Triggers when an existing appointment updated.
New Organization Created or Updated
Runs when organization changes
New Customer Created or Updated
Runs when a new user is created in Zendesk Support.
Do thisActions
Action is the task that follows automatically within your Acuity Scheduling integrations.
Get All Calendars
Get All Calendars
Get Appointment Types
Get Appointment Types
Get Appointment Addons
Get Appointment addons
Get Clients
Get clients.
Get Labels
Get labels.
Get Products
Get products.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. Viasocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Acuity Scheduling
Easy online appointment scheduling software. Save time by having clients book appointments, complete custom intake forms, and pay in advance 24/7 anywhere in the world.
Learn more
About Zendesk Support
Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.
Learn more
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Acuity Scheduling and Zendesk Support accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Acuity Scheduling and Zendesk Support as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Zendesk Support. No coding required.
Yes. You can set up a workflow where Acuity Scheduling triggers actions in Zendesk Support, and a separate workflow where Zendesk Support triggers actions in Acuity Scheduling. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Acuity Scheduling and Zendesk Support. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Acuity Scheduling and Zendesk Support integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
