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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Customer
Triggers when a new customer is added.
Do thisActions
Action is the task that follows automatically within your AddCal integrations.
Create Event
Create a calendar event with title, start/end time, location, timezone, and optional RSVP or all-day settings.
Create Calendar
Create a new calendar with a name, timezone, description, optional internal name, and week start
List Customers
Get details of all customers.
List Conversations
Get details of all conversations.
Add New Customer
Add new customer in LiveAgent.
Add Customer to Group
Add a customer to an existing group.
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Frequently Asked Questions
To start, connect both your AddCal and LiveAgent accounts to viaSocket. Once connected, you can set up a workflow where an event in AddCal triggers actions in LiveAgent (or vice versa).
Absolutely. You can customize how AddCal data is recorded in LiveAgent. This includes choosing which data fields go into which fields of LiveAgent, setting up custom formats, and filtering out unwanted information.
The data sync between AddCal and LiveAgent typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between AddCal and LiveAgent. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About AddCal
Addcal is a powerful tool designed to streamline your scheduling and calendar management. It offers seamless integration with various calendar services, making it easy to organize events, set reminders, and manage appointments efficiently.
Learn MoreAbout LiveAgent
LiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.
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