Connect Adyen and Freshservice to Build Intelligent Automations

Choose a Trigger

Adyen

When this happens...

Choose an Action

Freshservice

Automatically do this!

Enable Integrations or automations with these events of Adyen and Freshservice

Enable Integrations or automations with these events of Adyen and Freshservice

Actions

Create  Payment Session

Create Payment Session

Create an Adyen checkout session and return the session ID, expiry, and data for redirect or embedded checkout.

Create Order

Create Order

Create a new Adyen checkout order to start payment processing and return order details (provider reference, order reference, amount, expiry).

Cancel an order

Cancel an order

Cancel an existing Adyen order to stop further processing and, when supported, release reserved funds.

Create a payment link

Create a payment link

Generate an Adyen-hosted payment link for a specified amount and shopper so they can complete payment.

Create Requestor

Create Requestor

Allows you to create a Requester in Freshservice for your support domain.

Add Notes to a Ticket

Add Notes to a Ticket

Creates a ticket approval request.

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Frequently Asked Questions

How do I start an integration between Adyen and Freshservice?

To start, connect both your Adyen and Freshservice accounts to viaSocket. Once connected, you can set up a workflow where an event in Adyen triggers actions in Freshservice (or vice versa).

Can we customize how data from Adyen is recorded in Freshservice?

Absolutely. You can customize how Adyen data is recorded in Freshservice. This includes choosing which data fields go into which fields of Freshservice, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Adyen and Freshservice?

The data sync between Adyen and Freshservice typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Adyen to Freshservice?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Adyen and Freshservice?

Yes, you can set conditional logic to control the flow of data between Adyen and Freshservice. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Adyen

About Adyen

Adyen is a global payment platform that enables businesses to accept payments online, in-app, and in-store through a single solution. With advanced fraud protection, seamless checkout experiences, and support for major payment methods worldwide, Adyen powers secure and scalable payment processing for leading enterprises.

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Freshservice

About Freshservice

Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.

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