Enable Integrations or automations with these events of Agent AI and ServiceNow
Extract text content from a specified web page or domain.
Capture a visual screenshot of a specified web page for documentation or analysis.
Fetches the transcript of a YouTube video using the video URL.
Retrieve detailed information about a YouTube channel, including its videos and statistics.
Retrieve company earnings information for a given stock symbol over time.
Retrieve detailed financial and company profile information for a given stock symbol, such as market cap and the last known stock price for any company.
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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Agent AI and ServiceNow accounts to viaSocket. Once connected, you can set up a workflow where an event in Agent AI triggers actions in ServiceNow (or vice versa).
Absolutely. You can customize how Agent AI data is recorded in ServiceNow. This includes choosing which data fields go into which fields of ServiceNow, setting up custom formats, and filtering out unwanted information.
The data sync between Agent AI and ServiceNow typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Agent AI and ServiceNow. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Agent AI is a cutting-edge platform that leverages artificial intelligence to enhance customer support and engagement. It provides automated solutions to streamline customer interactions, improve response times, and deliver personalized experiences. With its advanced AI capabilities, Agent AI helps businesses optimize their customer service operations and increase customer satisfaction.
Learn MoreServiceNow specializes in IT services management (ITSM), IT operations management (ITOM) and IT business management (ITBM).
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