Integrations AgentMail Jira Software Cloud
AgentMail + Jira Software Cloud
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Supported Triggers & Actions

Everything you can automate between AgentMail and Jira Software Cloud.

When this happensTriggers

A trigger is an event that starts a workflow.

New Email Received

New Email Received

Runs when a new email arrives in a chosen inbox.

New Email Sent

New Email Sent

Runs when an email is sent from a chosen inbox.

New Email Delivered

New Email Delivered

Runs when a sent email reaches the recipient's mail server.

New Email Bounced

New Email Bounced

Runs when a sent email bounces, with the bounce type and recipients.

New Spam Complaint

New Spam Complaint

Runs when a recipient marks a sent email as spam.

New Issue

New Issue

Triggers when a new issue is created

Do thisActions

Action is the task that follows automatically within your AgentMail integrations.

Forward Email

Forward Email

Forward an email from an inbox to new recipients with an optional note.

Send Email

Send Email

Send a new email from an inbox with text or HTML, attachments and labels.

Create Inbox

Create Inbox

Create a new email inbox with an optional username, domain and display name.

Reply to Email

Reply to Email

Reply to an email in its thread, to the sender or to everyone on it.

Update Email Labels

Update Email Labels

Add or remove labels on an email to track its state.

Send Draft

Send Draft

Send a saved draft from an inbox and optionally change its labels.

How to build your first workflow with viaSocket
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Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Integrations Jira Software Cloud
Jira Software Cloud + AgentMail
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About Jira Software Cloud

Jira Software Cloud is a powerful project management tool developed by Atlassian, designed to help teams plan, track, and manage their work efficiently. It offers a wide range of features including issue tracking, agile project management, and customizable workflows to streamline collaboration and productivity.

Learn more

Frequently Asked Questions

How do I connect AgentMail and Jira Software Cloud?

Sign up for a free viaSocket account, then authorize both your AgentMail and Jira Software Cloud accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between AgentMail and Jira Software Cloud as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from AgentMail to Jira Software Cloud?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Jira Software Cloud. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where AgentMail triggers actions in Jira Software Cloud, and a separate workflow where Jira Software Cloud triggers actions in AgentMail. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between AgentMail and Jira Software Cloud. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire AgentMail and Jira Software Cloud integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.