Integrate AgentMail with Teamwork Desk to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Customer in Teamwork Desk when New Email Received in Agentmail
Assign Ticket in Teamwork Desk when New Email Received in Agentmail
Get Ticket from Teamwork Desk when New Email Received in Agentmail
Link tasks to ticket in Teamwork Desk when New Email Received in Agentmail
Unassign Ticket in Teamwork Desk when New Email Received in Agentmail
Start from a real workflow other teams are already running.
AgentMail
When this happens...
New Email Received
New Email Sent
New Email Delivered
New Email Bounced
New Spam Complaint
Teamwork Desk
Automatically do this!
Create Customer
Assign Ticket
Get Ticket
Link tasks to ticket
Unassign Ticket
Update Customer
Search Customers
Search Tickets
Update Ticket
Create a Ticket
Find or Create Customer
Find or Create Ticket
List Canned Responses
List Companies
List Conversation Messages
List Conversations
List Customers
List Happiness Rating Options
List Help Doc Articles
List Inboxes
List Tickets
Get Logged In User
List Users
List Scheduled Emails
List Tags
List Ticket Reminders
List Ticket Activities
List Ticket Templates
List Time Logs
List Ticket Messages
Get Company
Get Canned Response
Get Customer
Get Tag
Get User
Get Inbox
Get Custom Field
List Happiness Ratings
List Thread Summaries
List Ticket Summaries
Create Customer in Teamwork Desk when New Email Received in Agentmail
Use this flowAssign Ticket in Teamwork Desk when New Email Received in Agentmail
Use this flowGet Ticket from Teamwork Desk when New Email Received in Agentmail
Use this flowLink tasks to ticket in Teamwork Desk when New Email Received in Agentmail
Use this flowUnassign Ticket in Teamwork Desk when New Email Received in Agentmail
Use this flowUpdate Customer in Teamwork-desk when New Email Received in Agentmail
Use this flowSearch Customers in Teamwork Desk when New Email Received in Agentmail
Use this flowSearch Tickets in Teamwork Desk when New Email Received in Agentmail
Use this flowUpdate Ticket in Teamwork Desk when New Email Received in Agentmail
Use this flowCreate a Ticket in Teamwork Desk when New Email Received in Agentmail
Use this flowEverything you can automate between AgentMail and Teamwork Desk.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a new email arrives in a chosen inbox.
Runs when an email is sent from a chosen inbox.
Runs when a sent email reaches the recipient's mail server.
Runs when a sent email bounces, with the bounce type and recipients.
Runs when a recipient marks a sent email as spam.
Triggers when a new ticket is created.
Action is the task that follows automatically within your AgentMail integrations.
Forward an email from an inbox to new recipients with an optional note.
Send a new email from an inbox with text or HTML, attachments and labels.
Create a new email inbox with an optional username, domain and display name.
Reply to an email in its thread, to the sender or to everyone on it.
Add or remove labels on an email to track its state.
Send a saved draft from an inbox and optionally change its labels.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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AgentMail provides email inboxes and API tools for AI agents to send, receive, and manage email programmatically.
Learn moreTeamwork Desk is a customer support software that helps teams manage and resolve customer queries efficiently. It offers a range of features including ticket management, automation, and reporting to streamline customer support operations.
Learn moreSign up for a free viaSocket account, then authorize both your AgentMail and Teamwork Desk accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between AgentMail and Teamwork Desk as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Teamwork Desk. No coding required.
Yes. You can set up a workflow where AgentMail triggers actions in Teamwork Desk, and a separate workflow where Teamwork Desk triggers actions in AgentMail. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between AgentMail and Teamwork Desk. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire AgentMail and Teamwork Desk integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.