
When this happens...
New Conversation
Get recent messages
New Agent
Fetch recent agent messages

Automatically do this!
Enable Integrations or automations with these events of AgentX and Social Media Marketing Specialization
Triggers when New Conversation Started With an Agent.
Retrieves messages from the selected conversation posted in the last few minutes.
Triggers when a new agent is created.
Retrieve the agent's messages from the selected conversation that were sent recently.
Start a new chat with an agent
Start chat and send message
Send a message from Agent
Show agents and apply filters
Get agent conversations
List all workforces

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To start, connect both your AgentX and Social Media Marketing Specialization accounts to viaSocket. Once connected, you can set up a workflow where an event in AgentX triggers actions in Social Media Marketing Specialization (or vice versa).
Absolutely. You can customize how AgentX data is recorded in Social Media Marketing Specialization. This includes choosing which data fields go into which fields of Social Media Marketing Specialization, setting up custom formats, and filtering out unwanted information.
The data sync between AgentX and Social Media Marketing Specialization typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between AgentX and Social Media Marketing Specialization. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
AgentX is a versatile platform designed to streamline and enhance your workflow with powerful automation and integration capabilities.
Learn MoreThe Social Media Marketing Specialization on Coursera offers a comprehensive curriculum designed to equip learners with the skills needed to excel in the dynamic field of social media marketing. This specialization covers key topics such as content creation, social media strategy, analytics, and advertising, providing practical insights and hands-on experience to effectively engage audiences and drive business results through social media platforms.
Learn More