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When this happensTriggers
A trigger is an event that starts a workflow.
Start a workflow for each new conversation received by the selected AgentX agent.
Retrieves messages from the selected conversation posted in the last few minutes.
Returns agents created within the selected time window, newest first.
Retrieve the agent's messages from the selected conversation that were sent recently.
Start a workflow when a visitor begins a chat on the selected Tawk.to property.
Ends an active Tawk.to chat for the selected property.
Action is the task that follows automatically within your AgentX integrations.
Create a new chat with the selected agent so you can send messages and get responses.
Start a conversation with the selected agent and send your initial message.
Send a message from the chosen Agent into an existing conversation so the Agent can reply.
Create a new Tawk.to site property and optionally send widget installation instructions to your email.
Retrieve detailed information for the selected Tawk.to property, including settings, agents, widgets, assets, and creation date.
Create a new Tawk.to chat widget for a selected property using the chosen name, type, and language.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your AgentX and Tawk.to accounts to viaSocket. Once connected, you can set up a workflow where an event in AgentX triggers actions in Tawk.to (or vice versa).
Absolutely. You can customize how AgentX data is recorded in Tawk.to. This includes choosing which data fields go into which fields of Tawk.to, setting up custom formats, and filtering out unwanted information.
The data sync between AgentX and Tawk.to typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between AgentX and Tawk.to. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
AgentX is a versatile platform designed to streamline and enhance your workflow with powerful automation and integration capabilities.
Learn Moretawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.
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