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When this happensTriggers
A trigger is an event that starts a workflow.
Runs when inbound call arrives
Runs when text message is sent
Runs when outbound call ends.
Runs when Call Routing Completes
Runs when call is modified
Runs when text message is received.
Action is the task that follows automatically within your AI/ML API integrations.
Initiates a conversation with the AI model, providing prompts and generating responses based on the chat messages.
Sends a text message to a customer's phone number.
Make an outbound call from your business number to a customer.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your AI/ML API and CallRail accounts to viaSocket. Once connected, you can set up a workflow where an event in AI/ML API triggers actions in CallRail (or vice versa).
Absolutely. You can customize how AI/ML API data is recorded in CallRail. This includes choosing which data fields go into which fields of CallRail, setting up custom formats, and filtering out unwanted information.
The data sync between AI/ML API and CallRail typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between AI/ML API and CallRail. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
AI/ML API provides advanced artificial intelligence and machine learning capabilities to developers and businesses, enabling them to integrate intelligent features into their applications. With a wide range of AI models and tools, users can enhance their software with capabilities such as natural language processing, image recognition, predictive analytics, and more.
Learn MoreCallRail is a powerful call tracking and analytics platform designed to help businesses optimize their marketing efforts by providing detailed insights into phone call interactions. It enables users to track, record, and analyze calls to improve customer engagement and enhance marketing strategies.
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