Connect Aircall and Appcues to Build Intelligent Automations

Choose a Trigger

Aircall

When this happens...

Choose an Action

Appcues

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Contact

New Contact

Triggers when a new contact is created

Delete Contact

Delete Contact

Triggers when a new team is deleted

Update Contact

Update Contact

Triggers when an existing contact is updated

New User

New User

Triggers when a new user is created

Delete User

Delete User

Triggers when a new user is deleted

Delete Number

Delete Number

Triggers when a number is deleted

Do thisActions

Action is the task that follows automatically within your Aircall integrations.

Create a User

Create a User

Creates a new user

Update a User

Update a User

Updates a user

Delete a User

Delete a User

Deletes a user

Create a Contact

Create a Contact

Creates a new contact

Check availability of a User

Check availability of a User

Retrieve the detailed availability of a specific User

Retrieve a User

Retrieve a User

Retrieve details of a specific User.

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Frequently Asked Questions

How do I start an integration between Aircall and Appcues?

To start, connect both your Aircall and Appcues accounts to viaSocket. Once connected, you can set up a workflow where an event in Aircall triggers actions in Appcues (or vice versa).

Can we customize how data from Aircall is recorded in Appcues?

Absolutely. You can customize how Aircall data is recorded in Appcues. This includes choosing which data fields go into which fields of Appcues, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Aircall and Appcues?

The data sync between Aircall and Appcues typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Aircall to Appcues?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Aircall and Appcues?

Yes, you can set conditional logic to control the flow of data between Aircall and Appcues. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Aircall

About Aircall

Aircall is a cloud-based call center and phone system software designed to help businesses manage and streamline their communication processes. It offers features such as call routing, call recording, and integration with various CRM and helpdesk tools, making it ideal for sales and support teams.

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Appcues

About Appcues

Appcues is a powerful user onboarding and product adoption platform offering multi-channel messaging and actionable insights. It integrates in-app experiences, emails, and push notifications, customized to your brand, to create tailored, automated journeys that boost engagement. With no-code user tracking and activity-based triggers, Appcues ensures precise, timely communication. Detailed insights and reporting tools help measure message performance, track trends, and optimize engagement through A/B testing, improving key metrics like activation and retention.

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