
When this happens...
New Record Created
New Form

Automatically do this!
Create New
Change Ticket State
Reopen Ticket
Close Ticket
Change Assigned Agent
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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new record is created in the datasheet.
Triggers when a form is submitted and received.
Triggers when a ticket is closed
Triggers when a ticket is tagged
Triggers when a ticket's priority is change
Triggers when a new ticket is created.
Action is the task that follows automatically within your AITable.ai integrations.
Create a new record in datasheet.
Delete a record from a datasheet by its record ID
Get all fields of a datasheet
Create a Datasheet in an space
Update details of a Record
Starts a new ticket for your customer

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your AITable.ai and Groove accounts to viaSocket. Once connected, you can set up a workflow where an event in AITable.ai triggers actions in Groove (or vice versa).
Absolutely. You can customize how AITable.ai data is recorded in Groove. This includes choosing which data fields go into which fields of Groove, setting up custom formats, and filtering out unwanted information.
The data sync between AITable.ai and Groove typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between AITable.ai and Groove. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
AITable.ai offers automation and AI-powered solutions to enhance table management and data analysis for businesses, aiming to streamline operations and improve decision-making.
Learn MoreGroove is a customer service platform designed to help businesses manage their customer support tickets, streamline communication, and improve overall customer satisfaction.
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